Premium Product Warranty ExclusionsUpdated 2 months ago

The Tupperware® Premium Product Warranty covers select cookware, knives, and specialty items marked with a ‘P’ symbol under a Lifetime Warranty. However, certain actions or conditions may invalidate this warranty or are excluded from coverage. Below are the specific exclusions for each Premium Product category:

Daily Universal Cookware and Chef Series II Hard-Anodized Aluminum Cookware

The following are excluded from warranty coverage:

• Minor imperfections or surface markings from shipping.
• Slight color variations.
• Breakage of glass covers.
• Damage from overheating, aerosol cooking sprays, improper cleaning, dishwasher use, or caustic/non-approved cleaners.
• White marks or blue-brown marks on stainless steel bases.
• Holes in the bottom or pitting corrosion caused by salt.
• Rust.
• Scratches.
• Damage, browning, peeling, or scratches to coating, including non-stick coating.
• Mineral deposits.
• Any damage that does not impair the product’s functionality.

The following actions will invalidate the warranty:

• Using non-stick cookware on high heat for extended periods.
• Using aerosol cooking sprays.
• Washing non-stick cookware in a dishwasher.
• Using metal utensils on non-stick surfaces.
• Using scouring pads, steel wool, abrasive cleaners, or bleach.

Ultra Pro Ovenware

The following are excluded from warranty coverage:

• Breakage due to dropping or impact.
• Heat distortion or heat-caused blistering.
• Cuts or scratches.
• Indentations caused by contact with kitchen preparation tools.

Microwave Pressure Cooker

• Silicone parts are provided AS-IS and are excluded from warranty coverage entirely.

Universal Knives

The following are excluded from warranty coverage:

• Heat damage.
• Black marks (rust) on the knife.
• Blunt blade.
• Broken blade (without dark stains).
• Cracking.
• Breaking of the knife point.
• Warping of the blade edge.

MicroPro® Grill

The following are excluded from warranty coverage:

• Minor imperfections or surface markings from shipping.
• Slight color variations.
• Damage from overheating, aerosol cooking sprays, improper cleaning, dishwasher use, or caustic/non-approved cleaners.
• Any damage that does not impair the product’s functionality.

The following actions will invalidate the warranty:

• Using the product under high heat for extended periods.
• Using aerosol cooking sprays.
• Washing in a dishwasher.
• Using metal utensils on non-stick surfaces.
• Using scouring pads, steel wool, abrasive cleaners, or bleach.

For more details on submitting a warranty claim, see our How to Submit a Warranty Claim article or contact your Tupperware® Consultant.